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Grow faster and go further with Optivize

With Optivize, you’re never alone. We offer dedicated support to help you hit the ground running and achieve your goals faster.

  • Our Customer Success Program provides continuous technical and educational assistance throughout your journey.
  • Professional services deliver tailored support for key activities—such as onboarding your team, analyzing your data, or creating custom solutions.

Boost Your Results
with
Optivize.

Users who switch to Optivize see up to 85% better outcomes compared to other platforms. Optimize your workflow, maximize efficiency, and achieve more—faster.

 

Optivize vs. other platforms

Professional Service

Expert support from those who’ve been there

Our team and trusted partners bring decades of hands-on experience using Optivize across countless scenarios. We understand your challenges and the importance of delivering the right digital experiences to the right audience.

 

With deep industry knowledge, we’re here to help you unlock the full potential of Optivize—so you can achieve more, faster.

Digital Veterans at Your Service

Need expert support in your industry?

Our team is ready to provide guidance and technical assistance across a variety of digital domains, including:

  • Digital marketing
  • Analytics
  • Operations
  • and much more
Expert teams

Support that scales with you — every step of the way

If you're on a Pro or Enterprise plan, our dedicated in-house experts are here to help you unlock more value, faster:

Onboard with Optivize

Our Onboarding team helps you seamlessly deploy the platform, train your team, and start driving results from day one.

Ask Us Anything

Need answers or direction? We're here with insights that help you make smarter decisions, faster.

Stay Goal-Focused

Our Strategic Consulting team guides you on what to track and analyze—so your efforts align with your business goals.

Build What You Need

Working with unique tools or data sources? Our Field Innovations team can create custom solutions tailored to your tech stack.

Interested in using Optivize?

Find out how we can tailor our support services for you when you start using the platform.

Frequency asked questions

What are sessions?

A session is a visitor’s full journey on your site (or app, if applicable), including every page or screen they visit. Every time a visitor comes to your site or app, we’ll capture their journey and how they interact with your page. Sessions can be analyzed on heatmaps, funnels, replays, charts, dashboards, and more. Sessions end after 30 minutes of inactivity.

How many sessions do I need?

Enjoy a generous paid time off policy tailored to your location, with holidays aligned to your country’s calendar.

What are replays?

Enjoy a generous paid time off policy tailored to your location, with holidays aligned to your country’s calendar.

Can I have multiple sites within one account?

Enjoy a generous paid time off policy tailored to your location, with holidays aligned to your country’s calendar.